6 Best WordPress Live Chat Plugins Compared (2019)

Are you looking for WordPress Live Chat Plugins ?
More than 45% of the world’s population is the internet user and this reason is enough for brands to use it as a medium for acquainting people about their business. Communication is the very first determining factor that influences the success in the online marketing and business. By hiring SEO experts, you can achieve higher search engine rankings and draw more traffic on your website. However, to reap the best benefits, you have to retain your visitors and this is done through effective communication. A customer does not spend his hard-earned money in any product without knowing if it satisfies his needs or not. Therefore, he always has some questions to ask. The most efficient way to provide a quick answers of these questions is the WordPress Live Chat Plugins.
As WordPress stands out of the other website development platforms or online stores. Here at TemplateToaster WordPress website builder, we have compiled a list of best WordPress live chat plugins for your website. All these best WordPress Live Chat Plugins.
List of the best WordPress Live Chat Plugins
- Zopim Live Chat
- Wise Chat
- Tidio Live Chat
- Formilla Live Chat
- WP Chat- Live Chat, support, sales
- iFlyChat-WordPress Chat
Best WordPress Live Chat Plugins Compared (2019)
WordPress Live Chat Plugins | Active Installs | Average Rating | Cross Browser Compatibility | Multilingual Support | Price |
Zopim Live Chat | 60,000+ | 4.8 | 4.4 | Yes | Free |
Wise Chat | 3,000+ | 4.8 | 4.4 | Yes | $35/One Time |
Tidio Live Chat | 5,000+ | 4.8 | 4.3 | Yes | $12/Month |
Formilla Live Chat | 6,000+ | 4.7 | 4.5 | Yes | $8/Month |
WP Chat | 2,000+ | 4.6 | 4.2 | Yes | Free |
Best WordPress Live Chat Plugins in detail
1. Zendesk Live Chat (Free)
Zendesk was formerly known as Zopim Live Chat. It provides both free and paid services. Setup assistance, email, and live chat support is available for both free and paid plans. The mobile optimized chat widget of Zopim allows your visitors to chat using any mobile device. This widget makes it easy for you to manage multiple chats. You are provided with a dashboard which you can use to monitor and analyze visitor flow. It works with most of the major browsers without any issue. The average uptime of Zopim is 99.8%. The free version of this plugin maintains your chat history for 14 days whereas, in the case of paid versions, it is unlimited. This makes use of SSL encryption for security and also bans spammers. It is highly customizable as you can change the color of theme, title and position of the widget on the screen. It is available in more than 40 languages.
Requires: 3.1 or higher
Compatible up to: 4.4
Active Installs: 60,000+
Rating: 4.8
2. Wise Chat – WordPress Plugin (Free & Paid)
Wise Chat is a powerful and easy to install live chat plugin for WordPress websites. However, to activate this plugin, you need to add a shortcode in your post or page. This responsive plugin allows your visitors to chat using any device be it desktop, tablet or mobile. You can change its appearance by customizing one of the three themes available in this plugin. All chats are processed and maintained in your regular server. You can easily create and manage chat channels including private channels which are protected using a password. Unregistered users are assigned auto-generated names. You can also use filters to filter bad words and moreover, it automatically bans spammers for flood control. Your visitors can also attach a file.
Requires: 3.6 or higher
Compatible up to: 4.4
Active Installs: 3,000+
Ratings: 4.8
3. Tidio Live Chat (Free & Paid)
Requires: 3.0 or higher
Compatible up to: 4.4
Last Updated: 1 day ago
Active Installs: 5,000+
ratings: 4.8
4. Formilla Live Chat (Free & Paid)
Formilla Live Chat is a real time chat plugin for WordPress which also monitors visitors of your website. It offers both free and premium services. Easy to install, accessible to both mobile and desktop users, this live chat plugin with responsive design can fit on the screen of any size. You can see the number of active users, country of the visitor, web pages visited by the visitor, operating system and browser being used by the visitor. This plugin can be customized in almost all popular international languages. The pro-active chat feature of this plugin automatically triggers the live chat. Moreover, it also allows to broadcast a chat to all agents so that one who is available can attend the visitor. In case you are offline, your visitors can send their queries via email. Formilla.com provides its users with a Live Chat customer inbox help desk which you can use to access live chat and offline emails history, and forward offline emails to other support staff. The plugin is highly customizable allowing you to change the height, width, and color of the chat button, chat box, background and many more. Chat is secured using SSL layer, and email and phone support is also provided. This plugin however is not for you if you want free chat service. It allows only 30 chats and offline emails per month. Only 1 agent is allowed in free version who can attend only one visitor at a time.
Requires: 2.7 or higher
Compatible up to: 4.5
Active Installs: 6,000+
Ratings: 4.7
5. WP Chat – Live Chat, Support, Sales (Free & Paid)
WP Chat easy-to-install and easy-to-use plugin comes with both free and paid services. Its amazing features include multilingual chat front interface and multilingual admin-panel interface. It also collects geolocation data of visitors. You can customize chat design and sound notification. It is responsive, which means your visitors can interact with you even when they are using the mobile version of your website. Moreover, you are free to position your chat button and chat box anywhere on the web page. You can also schedule it to change offline/online mode automatically. If you want only live chat service, its free of cost.
For using this service, you need to add the domain name of your website at wp-chat.com after creating an account. Then you will be provided with a safety API key which you will use to sign in. Once you are signed in, live chat will be automatically activated for your visitors. Support is available for both paid and free clients.
Requires: 3.9 or higher
Compatible up to: 4.2
Active Installs: 6,000+
Ratings: 4.6
6. iFlyChat – WordPress Live Chat (Free)
Need a WordPress live chat plugin for social networking websites and communities? In that case, it is hard to find an alternative of iFlyChat-WordPress Chat. It offers following three live chat options:
Private Chat: Clear from the name, it can be configured for one-on-one interaction. Both chatting and browsing can go side by side.
Embedded Chat Rooms: It also allows you to make different chat rooms on separate pages.
Group Chat: Want your users to chat in groups? This feature is available in the premium version.
iFlyChat-WordPress Chat plugin assigns random names to unregistered users to allow them to chat. It does not ban spammers automatically, even if you are using a premium version of this plugin. However, it still enjoys the deserving rating of 4.9 due to its speed and security. Chatting does not consume any resource from your server as it is processed in their own cloud server. All messages of the SSL-based websites are automatically encrypted. You can also give it the look and feel of your website by customizing its theme. It also allows visitors of a website to upload and share files. One thing that makes it stand out of others is its ability to integrate with avatar/profile plugins. Apart from this, it can translate all strings in different languages. Clients are also provided with a mobile chat application for pop and embed chat. Its free lifetime live chat plan allows 10 users to chat concurrently.
Requires: 3.0 or higher
Compatible up to: 4.4
Active Installs: 4,000+
Ratings: 4.9
Which WordPress Live Chat Plugins you use ?
Selection of the WordPress Live chat plugins depends on the requirements and features you want to have. For dating and similar websites, you can rely on iFlyChat – WordPress Chat as it allows both private and public chat. Moreover, it also allows unregistered users to chat. However, it does not block spammers automatically. Zopim Live Chat has excellent average uptime of 99.8%. If you want your chatting to be processed on your regular server then you can opt for Wise Chat. Live chat preview feature of Tidio and chat broadcast feature of Formilla are helpful in reducing the response time. Therefore, think before purchasing premium version of any of these four WordPress live chat plugins.
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Hello thanks for the writeup and efforts to compile this list. It would be great to see you give our product Chatnox a try and share your thoughts too.
Thanks and Merry Xmas 🙂
Nicole
Sure, and happy holidays to you too.
I need chat plugin for my website like facebook. Presently I’m using wordpress common plugin for chat services. Kindly if you know any best plugin for chat with user name and password option please share here.
i am using WP-chat-https://wordpress.org/plugins/chats/ and i think you will enjoy it because i have tried some plugins until i started using WP-chat and i haven’t changed my chat plugin for the past few months.
Wp chat is just my must have plugin everyday everytime. So fun and easy to use.
https://wordpress.org/plugins/chats/
Hello Charlotte, welcome and thanks for sharing.
Am currently using Live-Chat-Support&Sales it’s flexible good traffic with essential tariff and multilingual use you can check out wp.chat.com for more details.
Thanks for the post.
I also have a royalty free plugins that would like to add to your collection, many thanks
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Step1: Set Live Chat for WordPress
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I’m using a plugins, it’s look amazing
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Helpful review, thanks!
You can also look at the mssg me chat widget. With this plugin, your customers can contact you with different messengers (such as facebook messenger or telegram) and you as website owner will receive messages in one app.